Client Services Coordinator Jobs in Tucson, AZ
Client services coordinator jobs in Tucson are mostly coordination roles in health care and business services: Tucson Medical Center's patient access and scheduling coordinators, front office coordinators at Genesis OB/GYN, and distributor support at Rain Bird. Pay usually runs about $17 to $25 an hour. Current openings are below.
Current Client Services Coordinator Openings in Tucson, AZ
Listings marked External are sponsored openings provided by the Jobs2Careers network.
Client Services Coordinator Work in Tucson
In Tucson, the person who owns a client's experience from first call to follow-up usually works for a hospital, a medical practice or a manufacturer. Health care supplies most of the openings. Tucson Medical Center, on Grant Road in midtown, posts coordinator jobs for patient access, staffing, OR scheduling and administrative services, and its TMCOne clinics on Rita Road on the southeast side run their own coordinator desks. Carondelet's hospitals, St. Joseph's on the east side and St. Mary's on the west side, hire office coordinators, and Genesis OB/GYN staffs front office coordinators at its Northwest and Pueblo care centers.
The business side is smaller but pays for more skill. Rain Bird's Tucson customer service team coordinates orders, billing and export paperwork for distributors around the world, and it asks for a bachelor's degree and two to three years of experience. Either way, the job is the same at heart: keep the client informed, keep the schedule moving and solve problems before they reach a manager.
Top Tucson Employers Hiring Client Services Coordinators
These Tucson employers have posted coordinator and client service roles on their own careers sites:
- Tucson Medical Center - patient access, scheduling, staffing and administrative services coordinators at the midtown hospital and TMCOne clinics.
- Carondelet Health Network - office coordinators at St. Joseph's Hospital, handling scheduling, phones and front office work.
- Genesis OB/GYN - front office coordinators who manage patient check-in, scheduling and communication at its Tucson care centers.
- Rain Bird - customer service specialists who coordinate orders, billing and international shipping for the irrigation maker's distributors.
Client Services Coordinator Salaries in Tucson
- Entry level (front office or patient coordinator): about $17 to $20 an hour.
- Experienced (account or administrative services coordinator): about $20 to $25 an hour.
- Senior or lead (coordinator lead, office supervisor): about $25 to $31 an hour.
These are estimates that vary by employer and experience. Federal wage data for Tucson put customer service representatives at an average of $19.74 an hour and first-line office supervisors at $29.60, which brackets the coordinator range. Medical coordinators who handle insurance verification and business-side coordinators with ERP and export experience tend to sit at the top of each band.
How to Become a Client Services Coordinator in Tucson
Most coordinators start as a customer service rep, receptionist or patient access representative and move up after a year or two. A high school diploma is enough for many medical front office jobs, while business roles like Rain Bird's want a bachelor's degree. Pima Community College's Basic Business Certificate, about nine months full time at the Downtown, Northwest and West campuses or online, covers the customer service and office skills these jobs use. Arizona has no license for this role.
What the Job Involves
A coordinator is the day-to-day contact for a set of clients or patients: scheduling appointments and services, checking in new clients, verifying insurance or account details, answering questions by phone and email, and routing problems to the right team. The job also means keeping records current in a scheduling system, CRM or ERP and following up until each request is closed.
Skills Employers Look For
- Organization and follow-through across many open requests
- Clear, professional phone and email communication
- Scheduling, CRM or ERP software
- Insurance verification and medical terminology for health care roles
- Calm problem-solving with upset clients
- Attention to detail in records and billing
Career Path and Advancement
In Tucson the path usually runs from rep or front desk to coordinator, then to senior coordinator, practice or office manager, or account manager. At TMC and Carondelet, coordinators move toward practice management in the TMCOne and physician group clinics. On the business side, coordinators who learn the order-to-cash process move into account management, sales support or supply chain.
Related Careers in Tucson
These Tucson guides cover the closest alternatives:
Frequently Asked Questions
What does a client services coordinator do in Tucson?
The coordinator owns the client or patient experience: scheduling, check-in, account questions and follow-up. In Tucson most of these jobs are in health care, at Tucson Medical Center, Carondelet and medical practices, with some business roles like Rain Bird's distributor support.
Do you need a degree to be a client services coordinator in Tucson?
Not for most medical front office and patient coordinator jobs, which ask for a high school diploma and office or customer service experience. Business-side roles such as Rain Bird's customer service specialist ask for a bachelor's degree and two to three years of experience.
How much do client services coordinators make in Tucson?
Entry-level coordinators generally earn about $17 to $20 an hour, experienced coordinators about $20 to $25, and leads about $25 to $31. These are estimates that vary by employer and experience.
Which Tucson employers hire the most coordinators?
Tucson Medical Center posts the widest range of coordinator jobs, from patient access to OR scheduling and administrative services. Carondelet and Genesis OB/GYN hire office and front office coordinators, and Rain Bird hires customer service specialists who coordinate distributor orders.
Is a client services coordinator job a step up from customer service?
Usually, yes. A customer service rep works a queue of calls, while a coordinator owns ongoing clients or schedules and solves problems across teams. Most Tucson coordinators get there after a year or two as a rep, receptionist or patient access representative.
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