Service Advisor Jobs in Tucson, AZ
Service advisors run the front of every Tucson service drive, from the dealerships at the Tucson Auto Mall to East Broadway and Oracle Road. One Tucson Ford store has posted $50,000 to $90,000 a year for experienced advisors. Current openings are below, followed by who hires and how to break in.
Current Service Advisor Openings in Tucson, AZ
Listings marked External are sponsored openings provided by the Jobs2Careers network.
Service Advisor Work in Tucson
Tucson's service advisor jobs sit mostly with franchise dealerships. Jim Click Automotive, now owned by Gee Automotive Companies of Spokane after a sale that closed in April 2026, still runs its Tucson stores under the Jim Click name and posts both commission-based service advisor and express service advisor roles. Royal Automotive Group, Chapman Volkswagen Tucson, O'Rielly Chevrolet on East Broadway and Oro Ford add steady demand, and AAA Mountain West Group hires advisors for its Tucson repair locations.
Desert conditions shape the tickets an advisor writes. Tucson heat is hard on batteries, cooling systems and A/C, and the emissions testing area that covers the Tucson part of Pima County requires tests on most vehicles more than five years old, which sends older cars in for repairs before a retest. A good advisor here is part translator, part scheduler and part salesperson, and Spanish is a real asset at the counter.
Top Tucson Employers for Service Advisors
These Tucson employers hire service advisors and service consultants:
- Jim Click Automotive (Gee Automotive Companies) - commission-based service advisors and base-plus-commission express service advisors across its Tucson stores, including Hyundai, Ford, Nissan and Tucson Subaru.
- Royal Automotive Group - service advisors for its import and luxury stores, including Lexus of Tucson at the Auto Mall.
- O'Rielly Chevrolet - service consultants at its East Broadway Chevrolet store, with paid training.
- Chapman Volkswagen Tucson - service advisors with at least a year of service writing experience.
- Oro Ford - experienced service advisors for its Ford service department.
- AAA Mountain West Group - automotive service advisors for its Tucson auto repair locations, with 3 to 5 years of repair experience expected.
Service Advisor Salaries in Tucson
- Entry level and express advisors: roughly $40,000 to $55,000 a year.
- Experienced dealership advisors: roughly $55,000 to $90,000 a year.
- Top performers and senior advisors: roughly $90,000 to $140,000 a year.
These are estimates that vary by employer and experience. Most dealership advisors earn a base plus commission on the labor and parts they write, so store volume and your own closing rate move pay more than anything else. Oro Ford posted $50,000 to $90,000 for an experienced advisor and AAA posted $89,000 to $140,000 for a Tucson advisor with 3 to 5 years of repair experience in 2026; express advisor roles start lower and are the usual way in.
How to Become a Service Advisor in Tucson
Arizona has no license for service advisors. Most Tucson employers want a high school diploma, a valid driver's license with a clean record, and a background check and drug screen. Express service advisor roles take people with general customer service experience, while mainline advisor jobs usually ask for a year or more of service writing. Mechanical knowledge helps, and Pima Community College's automotive programs at the Downtown Campus, including the Ford ASSET apprenticeship placed at Jim Click partner stores, are a common route for people who start on the technician side. The ASE C1 Service Consultant certification is voluntary, and some stores ask you to earn ASE credentials after hire.
What the Job Involves
An advisor greets customers in the drive, writes up the repair order, and walks the technician's findings back to the customer with a price and a time. You sell the recommended work, get approval, order parts, chase status through the shop and close out the ticket when the car is picked up. The day is a steady run of phone calls, texts and walk-ups, and your customer satisfaction scores follow you.
Skills Employers Look For
- Clear, calm customer communication, in person and by phone
- Enough mechanical knowledge to explain a repair honestly
- Sales skill on recommended maintenance and repairs
- Organization across a full drive of appointments
- Comfort with dealer management software
- Bilingual English and Spanish is a real plus in Tucson
Career Path and Advancement
Many Tucson advisors start as a service lot attendant, porter, cashier or express lube tech, move to express advisor, then to a mainline advisor desk. From there the ladder runs to lead advisor, assistant service manager and service manager, with fixed operations director at the larger dealer groups. Some advisors move across to parts, warranty administration or vehicle sales.
Related Careers in Tucson
These Tucson guides cover the closest roles to service advising:
Frequently Asked Questions
Do you need a license to be a service advisor in Arizona?
No. Arizona does not license service advisors. Tucson employers look for customer service experience, a clean driving record and a background check, and the ASE C1 Service Consultant certification is optional.
How much do service advisors make in Tucson?
Most land between about $40,000 and $90,000 a year, with top advisors at high-volume stores earning more. Pay is usually a base plus commission on the labor and parts you sell, so the store and your own results matter most. These are estimates that vary by employer and experience.
What is the difference between an express service advisor and a service advisor?
An express advisor handles quick maintenance like oil changes, tire rotations and inspections, often with base-plus-commission pay and less experience required. A mainline advisor writes up diagnostic and repair work and usually needs a year or more of service writing. In Tucson, express roles are the usual first step.
Which Tucson employers hire the most service advisors?
Jim Click Automotive, now part of Gee Automotive Companies, hires across many Tucson stores. Royal Automotive Group, O'Rielly Chevrolet, Chapman Volkswagen Tucson, Oro Ford and AAA Mountain West Group also hire for the role.
Do you need to be a mechanic first?
No, but it helps. Many advisors come up from lube, porter or parts roles and learn the mechanical side along the way. Others come from retail or call center work and learn the vehicles on the job.
Ready to apply? Browse all service advisor jobs in Tucson, AZ on TucsonHIRED and apply today.